Onboarding, team, and billing
Sign up, create your first API key, invite teammates, and understand plans and billing recovery.
Go from sign-in to a working workspace: pick a plan, choose storage, create your first SDK key, and bring in your team.
Sign up and get your first key
New hosted users choose a plan and enter the dashboard through onboarding. Free hosted signups can receive a copy-once SDK key immediately. Paid plans may redirect through hosted checkout before write access is unlocked.
The account menu (top right) can also create additional workspaces with New workspace:
- Personal workspace: single-seat, useful for individual experiments.
- Organization workspace: team-oriented, with invitations, roles, billing, and shared projects.
Paid workspace creation can start checkout before teammate invitations are sent or write access is unlocked.
Choose a plan
The current product tiers are Free, Pro, and Premium:
| Plan | Price | Included storage | API requests / month |
|---|---|---|---|
| Free | $0 / workspace / month | 2 GiB | 500k |
| Pro | $199 / workspace / month | 1 TiB | 25M |
| Premium | $699 / workspace / month | 5 TiB | 150M |
Premium can include customer-owned self-hosted GCP ClickHouse setup for teams that need tenant data routed to their own deployment.
For the full limit table, storage overage, request overage, and API rate-limit policy, see Pricing, limits, and billing.
Invite teammates
Admins invite teammates from the Seats section of the Workspace settings modal (account menu, then Workspace settings). Invite links open the hosted invite page, preview the workspace and role, then require the recipient to sign in before accepting.
Admins can resend or revoke pending invitations while they are active.
Invitation acceptance keeps the invited role. Read only (viewer) invites land in read-only dashboard access; Write/read (member) and admin roles unlock the write and administration surfaces allowed by that role.
Recover from billing problems
When a workspace is pending payment or payment-failed, write routes can return a payment-required error. The dashboard exposes hosted billing actions for checkout, plan changes, customer portal access, and cancellation where your workspace role allows it. Paid subscriptions include Stripe-metered hosted storage and API request overage items.